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Shipping & Delivery Policy

Thank you for shopping with Esil. We are committed to delivering your fine jewelry safely and promptly. Below is our detailed shipping and delivery policy.

Domestic Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

In the event of high order volumes, shipments may be delayed by a few days. Please allow additional days in transit.

Shipping Rates & Delivery Estimates

Shipping costs will be calculated and displayed at checkout based on your location and selected shipping method.

  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–3 business days
  • Overnight Shipping: 1–2 business days

Note: Delays may occur due to weather, holidays, or other unforeseen circumstances.

Shipping to P.O. Boxes or APO/FPO Addresses

Esil ships to valid U.S. addresses including P.O. Boxes, APO/FPO/DPO addresses, and U.S. Territories.

International Shipping Policy

We currently offer international shipping to select countries. Shipping charges and delivery estimates will be calculated at checkout based on your destination.

Customs, Duties, and Taxes

Esil is not responsible for any customs duties or taxes applied to your international shipment. All fees (tariffs, taxes, etc.) are the responsibility of the customer.

Order Tracking

You will receive a shipping confirmation email with tracking details once your order has been dispatched. Please allow up to 24 hours for the tracking link to become active.

Damaged or Lost Shipments

Esil is not liable for products damaged or lost during transit. If you receive your order damaged, please contact the carrier directly to file a claim.

Keep all packaging and damaged items to support your claim with the carrier.

Contact Us

If you have any questions regarding shipping, please email us at: esil@gmail.com